Warranty information

So here's the deal.



Our frames carry a pretty simply warranty. A lifetime.



Look, we're bike riders like you and we want you to be happy with your Muru frame, and able to ride it as much as you want.

Doesn't get more simple than that does it.

Well, actually, like most of these kinds of documents, there is fine print.

Scroll down to read it all if you wish.

MURU Cycles Limited Lifetime Warranty

MURU Bicycle's frames are warranted to be free from manufacturing defects in material and/or workmanship for the lifetime of the original owner.

MURU branded forks & bars, are warranted for 1 year against defects in material and workmanship. This warranty is redeemable only by the original owner when purchased through MURU Cycles or an authorised dealer.




This warranty is not meant to suggest or imply that the frame cannot be broken or will last forever. No frame will last forever. But we do stand behind the quality of both the materials and the workmanship of our products.



All MURU framesets should be periodically checked for indications of potential failures including cracks, corrosion, dents, deformation and any other indications of potential problems or abuse. These are checks are important to help prevent accidents & possible injury to the rider,




This Limited Warranty Does Not Cover
Any damage resulting from normal wear and tear, including the result of fatigue.



Any damage, failure or loss caused by abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or crash or other abnormal, excessive, or improper use, including, but not limited to, stunt riding or other similar activities, or in any manner for which the bicycle was not designed.



The original owner shall pay cost of shipment or transportation to MURU. Shipping is specifically excluded and not covered by this warranty.

The warranty does not cover dents, dings, or scratches.




The warranty does not cover inadequate seat post insertion or the use of a seat post of incorrect size. The seat post must be inserted a minimum of 10cm or 4 inches.



The warranty does not cover damage due to improper assembly or lack of skill, competence or experience of the user or assembler.




Damage or deterioration to the surface finish, aesthetics or appearance of the product.


Normal wear and tear.



Labor required to remove and/or refit and re-adjust the product within the bicycle assembly.


Limitations
MURU Cycles shall in no event be liable for incidental or consequential losses, damages or expenses in connection with its products. MURU's liability hereunder is expressly limited to the repair or replacement of goods not complying with this.

© 2019 by Muru Cycles. All rights reserved - it's ok to be FAT.